Information we collect
We may collect contact information, account information, billing or subscription information, product usage information, device and browser information, support communications, and information you choose to provide when you interact with CLEAR IT NETWORKS LLC websites or software products, including HeyQueue, PiarPro, EvaluaPro, and future products operated by CLEAR IT NETWORKS LLC.
How we use information
We use information to operate our software products, provide support, secure accounts, process transactions, maintain service reliability, improve our services, communicate about account or product activity, and send transactional or service-related communications.
SMS Communications
If you provide your phone number and consent to receive SMS messages, CLEAR IT NETWORKS LLC may send you transactional and service-related text messages, including verification codes, account notifications, queue/status updates, support-related messages, and important product notices.
Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP. You may request help by replying HELP or contacting us at support@clearitnetworks.com.
We do not sell, rent, or share SMS consent or phone numbers with third parties for their marketing purposes.
Cookies and analytics
We may use cookies, similar technologies, server logs, or analytics tools to understand website usage, maintain sessions, improve performance, and protect our services. You can control cookies through your browser settings, but some features may not work as intended if cookies are disabled.
Data sharing
We may share information with service providers that help us host, operate, secure, support, and improve our websites and software products. We may also disclose information when required by law, to protect rights and safety, or in connection with a business transaction. CLEAR IT NETWORKS LLC does not sell personal information.
Data retention
We retain information for as long as reasonably needed to provide services, maintain business records, resolve issues, meet legal obligations, and protect our rights. The exact retention period may vary based on the type of information and the product or workflow involved.
Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
User choices
You may contact us to request access, correction, or deletion of personal information, subject to applicable legal, operational, and security requirements. You may opt out of SMS messages by replying STOP and may request SMS help by replying HELP.
Contact
For privacy questions, contact support@clearitnetworks.com.
For SMS-specific terms, see SMS Terms.